Customer service automation
AI assistants that answer customer questions from your company’s knowledge: offer, procedures, policies.
Technology company · AI software for e-commerce
We build AI that knows your shop and answers for you.
We create software built on large language models and vector search. We run an online shop ourselves, so we build the tools we need every day.
Our product
Asellio — an AI customer service assistant for online shops
Asellio knows your catalogue and answers customers in their own language: about products, stock, delivery and fit. No infrastructure of your own, no coding.
- Answers based on your catalogue and store policies
- “Ask about this product” button on product pages
- Conversations in the customer’s language
- WooCommerce plugin, Shoper coming soon
Go to asellio.eu pricing at asellio.eu
Shop assistantexample
Will this protein skimmer work with a 300 l tank?
Yes. The manufacturer rates it up to 400 l, so it has headroom at 300 l. It needs 25 cm of free space in the sump. Ships tomorrow if you order by 2 pm.
Is the pump included?
Yes, the pump is included.
B2B services
We put AI where it saves your team time
Language model integrations
We connect language models to the systems, databases and processes you already use.
Data analysis
Predictive models and reports on your operational data: sales, stock, orders.
E-commerce platform plugins
We build plugins and integrations for WooCommerce and Shoper, plus a WooCommerce–Allegro connector (in progress). Our Asellio for WooCommerce plugin is listed in the WordPress.org directory.
About us
We know e-commerce from the back office
Inference Works is a Polish technology company based in Sadurki near Nałęczów. The name comes from inference: the moment an AI model turns data into an answer.
We run our own online shop, so we know the problems our software solves from daily work, not from slide decks.
Contact
Tell us about your shop
We write in English and Polish. We reply within one business day.